Privacy Policy

    Effective Date: September 12, 2025

    Overview

    This Privacy Policy describes how Finomics ("we," "our," or "us") collects, uses, and protects your information when you use our FinOps platform and related services. We are committed to protecting your privacy while providing cloud cost optimization and financial operations tools.

    By using our services, you agree to the collection and use of information in accordance with this policy.

    Data Collected

    Personal Information

    • • Account information (name, email, organization)
    • • Contact details and communication preferences
    • • Billing and payment information

    Usage Data

    • • Platform interactions and feature usage
    • • Dashboard views and report generations
    • • Configuration settings and preferences

    Cloud Telemetry & Billing Data

    • • Cloud provider billing information
    • • Resource usage metrics and costs
    • • Infrastructure configuration data
    • • Cost allocation and tagging information

    FinOps Insight: Cost Telemetry Processing

    We process cloud billing data to provide cost optimization insights. This includes analyzing spending patterns, resource utilization, and identifying cost anomalies across your cloud infrastructure.

    Purpose of Processing

    • Service Delivery: Providing FinOps platform functionality and support
    • Billing & Payments: Processing transactions and maintaining account records
    • Cost Optimization: Analyzing spending patterns and providing recommendations
    • Anomaly Detection: Identifying unusual spending or usage patterns
    • Platform Improvement: Enhancing features based on usage analytics

    Cookies & Tracking

    We use cookies and similar technologies to enhance your experience:

    Essential
    Authentication, session
    Analytics
    Usage patterns, performance
    Preferences
    Settings, customization

    Data Sharing

    We may share your information with:

    • • Cloud Vendors: AWS, Azure, GCP for billing data retrieval
    • • Analytics Providers: Aggregated usage statistics
    • • Payment Processors: For billing and subscription management
    • • Legal Requirements: When required by law or regulation

    FinOps Insight: Vendor Billing Reconciliation

    We integrate with cloud providers to reconcile billing data and provide accurate cost attribution. This requires sharing authentication credentials and accessing billing APIs under your explicit authorization.

    International Transfers & Safeguards

    Your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate protection through:

    • • Standard Contractual Clauses (SCCs) for EU data transfers
    • • Adequacy decisions where applicable
    • • Vendor security assessments and compliance certifications
    • • Data encryption in transit and at rest

    Data Retention

    We retain your data for the following periods:

    Billing Invoices7 years
    System Logs1 year
    Analytics Data3 years
    Account DataActive + 2 years
    Support Tickets3 years
    Cost Data5 years

    Security Measures

    We implement comprehensive security measures to protect your data:

    • • End-to-end encryption for data transmission
    • • AES-256 encryption for data at rest
    • • Multi-factor authentication requirements
    • • Regular security audits and penetration testing
    • • SOC 2 Type II compliance
    • • Role-based access controls

    Your Rights

    You have the following rights regarding your personal data:

    • • Access: Request copies of your personal data
    • • Rectification: Correct inaccurate or incomplete data
    • • Deletion: Request deletion of your data (subject to legal requirements)
    • • Portability: Receive your data in a machine-readable format
    • • Object: Object to processing based on legitimate interests
    • • Restrict: Limit how we process your data

    Contact

    For privacy-related questions or to exercise your rights, contact us at:

    Privacy Team
    legal@finomics.ai